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Learning Associate
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Learning Associate
Amazon
drjobs Learning Associate العربية

Learning Associate

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1 Vacancy
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Jobs by Experience

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3 - 4 years

Job Location

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Dubai - UAE

Monthly Salary

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Not Disclosed

drjobs

Salary Not Disclosed

Nationality

Any Nationality

Gender

Male

Vacancy

1 Vacancy

Job Description

Req ID : 2465345
  • Willing to work flexible schedules / shifts
  • Act as a supervisor for Instructors and Peer Trainers with new hires
  • Deliver Instructor training, observation and coaching to the MENA standard
  • Ensure training records are kept up to date through the console
  • Ensure MENA training materials are kept and delivered against MENA standard and provide a positive learning experience
  • Use and analyze data on a daily basis to improve NH learning experience
  • Feedback to Instructors and Peer Trainers on their delivery and new hire (NH) groups performance
  • All tests/ audits are completed and responses are tracked
  • Organize (Instructors assignment) and monitor cross training for the operations to support peak skill requirements
  • Work with operations on a skill matrix to highlight gaps for critical role training
  • Support operations with the delivery of critical role training
  • Improve processes from gathering feedback and analyzing data
  • Support the recruitment of Instructors and Peer Trainers
  • Attend meetings when required and provide information required
  • Work in partnership with the agency managers to improve new hire performance
  • Support MENA level projects with feedback and improvements

Employment Type

Full Time

Department / Functional Area

Training / Learning

About Company

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