L1 Support Engineer
Posted on :
28-01-2024
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Job Description
Req ID : 2480691
Job Description
Roles & Responsibilities
Provide technical support to end-users via phone, email, or chat.
Troubleshoot and resolve hardware, software, and network issues.
Document all support activities and resolutions in a ticketing system.
Escalate complex issues to appropriate support teams.
Install and configure software and hardware for end-users.
Collaborate with other support engineers to identify and implement solutions.
Train end-users on new technologies and software applications.
Monitor and maintain computer systems and networks.
Employment Type
Full Time
Company Industry
Department / Functional Area
Software Development / Application Development (IT Software)
Key Skills
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