Inside Sales Engineer Energy Division Process Heat Exchangers - Alfa Laval

About Us
Alfa Laval Middle East and Africa has a strong ambition to become worldclass in terms of service quality and delivering superior customer experience. We offer a challenging exciting and rewarding position in a highly dynamic and interesting organization.

We are looking for a determined and passionate Inside Sales Engineer In the economic hub of United Arab Emirates. As a key member of the sales team you will build a close relationship with our customers in dealing with technical sales enquiries producing accurate and competitive quotes and being able to source solutions to meet our customers needs.

Who you are

You Communicate clearly and confidently with customers and to internal stakeholders. You are motivated by customer relations results and continuous improvement.

Responsibilities

Work with the External & Inside Sales teams to meet and where possible exceed the customers

requirements/expectations which includes:

1. Follow established sales processes and guidelines to promote and sell Alfa Laval Product and services;
2. Analyze and understand market insights and the customers buying behavior and make sales plans according to the business division strategy and targets.
3. Be active in the market and focus on inside customer interactions but including some visits focusing on customer needs understanding and delivery the value of our products and services
4. Develop complex and value quotes reflecting the customer needs stressing the unique selling points and follow up
5. Actively follow up the quote in order to understand if the proposed value is understood and if it is matching the customer needs.
6. Provide direct support to customer during the quotation process with advanced technical support (including sizing & selection).
7. Use the CRM tool and other tools in a consistent and qualitative way to support the sales process and take decision

8. Be the Replacement Specialist owning Scope R across the region

Knowledge In

1. Knowledge of Commercial /incoterms

2. Strong customer service orientation and sense of urgency

3. You demonstrate Ability to prioritize and manage multiple tasks simultaneously

4. Excellent communication and interpersonal skills are your strengths

5. You have an ability to express ideas clearly both in written and verbal formats

6. Strong attention to detail and followup skillset

7. Strong working knowledge of Microsoft Office and Email systems specifically strong excel skills

8. Team work and team player

Qualification

Engineering graduate / Diploma holder as Internal SaIes Engineer having robust experience of handling quotation and customer communication.

The location

The position is located in Abu Dhabi

Why Alfa Laval

An Exciting place to build your career in sales team having opportunity to expand your global network inside outside Alfa Laval with different nationalities.

If you consider yourself qualified for the position please apply to the below link.