Housekeeping Attendant
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Job Description
KEY ROLES & RESPONSIBILITIES
Manage and supervise all tasks of his/her staff
Ensure cleanliness of guest rooms, guest corridors, linen rooms and housekeeping pantries according to set standards and procedures
Supervise public areas
Ensure that guest supplies are replenished
Ensure guests requests are promptly and courteously met
Report damage or malfunction in hotel rooms using system
Maintain equipment in proper state of cleanliness and repair
Maintain a section floor report
Conduct daily briefings with staff at floor level
Conduct regular room checklists
Report unusual behavior/activities on floors to the General Manager
Record room status in allocated section accurately
Comply with hotels health, safety and hygiene policies
Attend meetings and training sessions as required
Fully understand the difference in guest levels (VIP) and in room categories
Requirements
PERSONAL ATTRIBUTES
Good reading, writing and oral proficiency in English
Must be well presented and professionally groomed at all times
Strong interpersonal skills and attention to detail
Must have good leadership skills and training skills
Skills Awareness of Quality, Occupational Health & Safety and Environment Management system principles Knowledge of environmental and health impact of chemicals being stored in the warehouse Knowledge of identification, handling, storing and disposal of wastes and expired chemicals Ability to add, subtracts, multiply, and divides in all units of measure. Ability to pass a typing test at 35 words per minute Ability to operate a personal computer and related software Good communication skills in English Language.
Employment Type
Full Time
