House Keeper

JOB DESCRIPTION

Position title: Senior Account Manager
Department: Client Services
Location:

ABOUT US
We help brands press play, by unleashing the awesome power of entertainment. We use imagination and creativity to spark unique ideas and moments. We look at what’s next, harnessing innovation and technology in everything we do.

Part of a wider marketing group, we have offices in London, New York and Los Angeles.

WHAT WE ARE LOOKING FOR

We are thrilled to be recruiting for an experienced Senior Account Manager with solid integrated agency experience to join our team.

Working across various client’s and their portfolios of brands, you’ll be the day-to-day lead and expert in delivery of creative campaigns and activation projects across music, creative design, art and fitness, spanning experiential and content, amongst other channels.

From day one, you’ll be tasked with building and maintaining multiple client relationships so
experience of complex stakeholder management is required.

Alongside this, you’ll work closely with our Strategy and Creative teams, so you’ll need to possess a strong understanding and appreciation of creative and planning processes and output.

You will be responsible for:

• Day to day account management across various clients, building solid, unshakeable relationships – gaining their respect at all levels and demonstrating a strong understanding of their business
• Leading collaboration across multiple agency departments (project management, strategy, creative, production) to solve client challenges
• Liaising with clients to receive briefs, and interpret these into practical briefs for the agency
• Always having a ‘can do’ attitude and proactive ownership of projects and process, upholding the highest quality standards, both in service and deliverables
• Actively identifying, creating, and pursuing new opportunities across your clients
• Developing client budgets and SOWs, ensuring they are well handled, tracked, reconciled and invoiced on time
• Identifying and handling any budget or client challenges swiftly and responsibly with senior support as required

This could be your next right move if:

• You are a strategic and curious thinker with a passion for creative marketing and a knowledge of the entertainment and culture landscape
• You are comfortable working in and across different cultures, with the ability to deal with people at all levels and across multiple industries
• You can collaborate across disciplines, departments and client’s additional agency partners
• You can work autonomously and to tight, fast paced timescales as required
• You communicate clearly, write well and can explain your thoughts and ideas succinctly
• You stay focused and pay attention to the detail
• You are a real team player and have previous experience of demonstrating strong leadership skills
• You enjoy solving problems and finding creative solutions to challenges
• You think on your feet and can quickly adapt when things change
• You embody a dynamic, positive, upbeat and personable attitude – inspiring others and remaining calm under pressure

Essential Requirements

• Demonstrable relevant experience within a creative agency environment, developing and delivering integrated campaigns
• Ability to cultivate strong, professional and effective relationships with agency teams and partners at all levels
• Exemplary verbal communication skills; ability to articulate clearly and offer a strong, collaborative and constructive presence and personality in client and internal meetings
• Ability to communicate with conviction, enthusiasm and confidence
• Capability and comfort in managing large budgets, showing excellence of financial management
• Exceptional attention to detail, alongside organisational, time and project management skills
• Proficiency with Microsoft Office, especially PowerPoint, Excel and Word

BENEFITS
We’re pleased to offer wide range of benefits, including but not limited to the following:

• Core benefits (available from start date) – flexible holiday allowance, AXA private medical insurance, life assurance, income protection, pension scheme with 4.5% employer contribution, Employee Assistance Programme.
• Flexible benefits (available after probation) – Gymflex, dental insurance, travel insurance, health cash plan, Cycle scheme, interest-free season ticket loans
• A Flexible Workplace – we have a number of initiatives in place to ensure that our team have the flexibility to balance work with their lives, this includes flexible holiday allowance and flexible working options
• We also run a number of internal programmes to support physical and mental wellbeing, alongside learning and development opportunities to support career development and progression.