Healthcare Governance Secretary

Qualifications

Person Specification Qualifications Essential

• Typewriting or equivalent Qualification
• Minimum 3 GCSE at grade C/4 or above, including English Language or equivalent qualifications / experience
• NVQ3, RSA3, ECDL or equivalent experience or qualifications
• Good working knowledge of Windows and Microsoft Office
  

Desirable

• Competent and trained on Lorenzo
• Competent and trained on use of Datix system
• Competent in use of digital dictation E.G MS Teams, G2
• Loggist or willing to complete Loggist training
  

Experience Essential

• Experience in arranging and co-ordinating multidisciplinary meetings.
• Formulating agenda and producing accurate minutes.
• Ability to manage a caseload to meet both internal and external deadlines
• Experience working in a busy office environment and with an understanding of administrative and clerical procedures
• Experience of dealing with confidential and personal issues with sensitivity
  

Desirable

• Understanding of medical terminology
• Meeting with members of the public and patients
• Relevant experience of working in the NHS in a post requiring administrative, secretarial and office management systems
  

Further Training Desirable

• Knowledge of the Trust complaints process
• Knowledge of Information Governance
  

Special Skills/Aptitudes Essential

• Demonstrate a good understanding of confidentiality and dealing with issues of a sensitive nature.
• Excellent planning and organisation skills.
• Flexible approach to work and adaptable to change
• Good interpersonal skills and the ability to develop relationships with colleagues of different disciplines and levels of seniority
• Excellent computer skills with demonstrable knowledge and skills using Microsoft Office packages including Outlook, Excel and Word.
• Ability to work as part of a team and independently with minimal supervision
• Ability to work as part of a team and independently with minimal supervision
• Good understanding of confidentiality