Head of Department Project Management

• Directing and managing the departments staff in accomplishing their tasks.
  
• Define and monitor the goals objectives and operational programs of the department.
  
• Prepare reports on the overall performance of the department and submit them to the director of the department.
  
• Review all periodic reports prepared by the department to ensure that they are completed within the specified time frames.
  
• Review all services and work of the department and ensure their quality.
  
• Ensure that the performance of all tasks and the conduct of employees are consistent with the policies and procedures of the organization.
  
• Inform the Director of the Department of the progress of the work listed under his department.
  
• Ensure that all resources have the competencies and skills required to perform the departments tasks.
  
• Review and discuss ambiguities and the evaluation process with evaluators if needed and approve periodic evaluations of department staff.
  
• Identify the required skills and experience and nominate the nominated employees to attend the appropriate training programs.
  
• Ensure that the departments policies and procedures are documented and adhered to.
  
• Identify technological needs that ensure the efficient and costeffective delivery of the departments operations in coordination with the concerned department.
  
• Plan organize and direct the activities of the PMS staff. Perform administrative tasks and exercise financial and administrative powers at the level determined by the administration for this function. This includes the implementation of approved policies for the activities of the department that fall within the scope of its powers including the preparation and submission of recommendations to amend and develop procedures for the activities of the department.
  
• Ensure the distribution of tasks to the departments employees and follow them up to ensure that the work programs are completed on time and take measures to correct their course; Determine the quality standards of work and ensure that the departments employees adhere to them and determine the departments labor needs. Analysis and planning of training and development needs of employees; Guidance and evaluation of the performance of the departments employees.
  
• Supervising the provision of services with the required efficiency and in accordance with the scope of existing contracts in accordance with the relevant regulations and technical manuals. This includes supervising the cleanliness of the Emirate of Abu Dhabi in service areas around the clock seven days a week. Supervising the cleaning of streets and external roads in addition to emergency cleaning according to the scope of work of the department.
  
• Supervise the planning and followup of the activities of the companies contracted by the Department to carry out cleaning services in all regions of the Emirate including the development of plans and assignment of works.
  
• Supervising the work teams through periodic review and updating of the approved work implementation plan and reviewing and approving monthly work schedules.
  
• Review customer service reports; follow up the implementation of work in accordance with quality environment health and safety systems; classify and analyze complaints and reports and develop solutions and proposals. Follow up the daily work of companies through the approved fines schedule and determine a time period for taking corrective action.
  
• Supervise the review of public complaints and suggestions submitted by call centers and other entities and what is received from the customer service department and direct to take the necessary action in this regard. In addition to supervising the promotion and delivery ofpublic awareness programs to maintain the public appearance through the Public Relations and Communication Department.
  
• Review monthly reports on service implementation including recording and analyzing data and reports
  
• Supervising the development of technical specifications for public cleaning operations
  
• Supervising the preparation of documents and technical specifications for tenders for public hygiene projects contributing to the development of guidelines and procedures for operations directing and participating in the process of evaluating bidders offers and participating in the preparation of appropriate recommendations. Coordinate the response to the inquiries of the bidders.
  
• Supervise and direct the management of public cleaning services contracts including coordination with the Compliance Department and determine the daily work schedule based on the reviewed and approved work plans; and follow up on approved performance indicators to ensure the quality of work implementation in accordance with the terms and requirements of the relevant contracts. Review payments made by contract officers as well as supervise the review of material approval applications.
  
• Perform other tasks related to the operations of public cleaning services such as reviewing annual budget requests proposing cost alternatives and monthly review of expenses.
  
• Supervising the coordination of public cleaning services during events and emergencies
  

Requirements

• Bachelors degree in project management or in business administration or equivalent preferably a masters degree in project management or in business administration.
  
• Minimum 810 years of experience in a similar field of employment.
  
• Knowledge of the policies and procedures of the public hygiene system
  
• Planning and followup
  
• Knowledge of compliance standards
  
• Project Management
  
• Arabic Language Skills
  
• English Language Skills
  
• Computer literacy