Head of Communications

Team Leadership:

• Manage a team of communication professionals, providing mentorship, guidance, and performance evaluations.

• Foster a collaborative and creative work environment that encourages innovation and excellence.

Strategic Planning:

• Develop and implement comprehensive communication strategies aligned with the agency's business objectives, with a focus on client-specific goals.

• Identify key messaging and positioning for the agency's services and offerings in consultation with clients.

Client Relationship Management:

• Act as the primary point of contact for key clients, understanding their communication needs and providing strategic guidance.

• Ensure client satisfaction by delivering exceptional service, addressing concerns, and proactively identifying opportunities for growth.

Media Relations:

• Cultivate and maintain strong relationships with media contacts, influencers, and industry thought leaders, aligning outreach efforts with client objectives.

• Lead media outreach efforts and secure high-impact placements in relevant outlets.

Content Development:

• Oversee the creation of compelling and engaging content across various channels, including press releases, articles, blog posts, and social media content, ensuring alignment with client messaging.

Crisis Communication:

• Develop and implement crisis communication plans, including response protocols and messaging strategies, while keeping clients informed and involved in the process.

Client Communication:

• Work closely with account management teams to ensure effective communication with clients, including regular updates, presentations, and reporting on campaign performance.

• Provide strategic recommendations to clients based on industry trends and data analysis.

Measurement and Reporting:

• Establish key performance indicators (KPIs) to measure the effectiveness of communication efforts for both the agency and clients.

• Provide regular reports and analysis to the Executive Leadership Team and clients, demonstrating the impact of communication strategies.

Budget Management:

• Collaborate with account teams and clients to allocate resources effectively, ensuring maximum impact within budget constraints.

Experience:

• Bachelor's degree or higher in marketing and communications (preferred).

• 15 - 20 Years of experience working for a large agency (regional preferred).

• Experience managing and developing teams across assets or departments.

• Experience managing senior spokespeople.

• Fluent in English, including advanced writing and editorial skills required. Arabic is a plus.

• Senior, editor-level media relations.

• Experience with communications for publicly listed companies