Guest Services Representative

Qualifications & Requirements

Education, Work Experience, Skills

Education

• Associates or Bachelor’s degree preferred
  

Work Experience

• Minimum of 3 years prior experience in a high-paced customer service or hospitality environment is required.
• Receptionist/administrative experience are preferred
  

Skills

• Excellent telephone etiquette
• Outstanding verbal communication skills
• Punctuality and availability for work overtime; hours are Monday-Friday from 8:00 a.m. to 5:00 p.m.; with the potential to change
• Ability to work with minimum supervision
• Customer service driven
• Professional appearance
• Ability to handle multiple tasks and ability to work under specific time constraints
• Excellent written and oral communication skills
• Proficiency in the use of software, including, but not limited to, Microsoft Office: Word, and Outlook l