Guest Relations Exec....
Guest Relations Executive (German-Speaking)
Posted on :
18-08-2021
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Job Description
Req ID : 697832
- Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests
- Keep welcome pack ready for VIP arrival (Reg.-cards, room keys, welcome drink)
- Register and process check in/out for all VIPs guests efficiently and professionally, alert FOM & MOD on arrival.
- Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up
Requirements
Your experience and skills include:
- Service focused personality is essential; experience is an asset
- Prior experience working with Opera or a related system
- Fluency in English and German is required
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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