Guest Relations Coordinator
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Job Description
Guest Services: Provide exceptional service to guests, ensuring a positive experience.
Problem Resolution: Address and resolve guest concerns or issues promptly and professionally.
Communication: Maintain effective communication with guests and internal teams.
Information Assistance: Provide information about facilities, services, and local attractions.
Feedback Collection: Gather feedback from guests to enhance service quality.
Requirements:
Proven experience in guest relations or a customer service role.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and a proactive approach.
Knowledge of local attractions and services is a plus.
Ability to work in a fast-paced and dynamic environment.
Employment Type
Full Time
