Guest Relation Agent....
Guest Relation Agent in Dubai Mauritian Speaker
Posted on :
12-12-2023
Employer Active
1 Vacancy
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Job Description
Req ID : 2398614
Are you a motivated enthusiastic and dedicated female individual aiming for a Guest Relations Agent role
Do you speak English and Mauritian fluently with a burning passion for hospitality
If affirmative seize this opportunity to elevate your career to the next level with one of UAE s leading hospitality chains.
As a Guest Relations Agent youll embody our brands essence delivering exceptional service to our cherished guests making their stay both enjoyable and unforgettable.
Responsibilities:
* Warmly welcome guests upon arrival and ensure a smooth checkin experience.
* Address guests inquiries concerns and requests in a timely and professional manner.
* Maintain a thorough knowledge of hotel facilities services and local attractions to assist guests in planning their stay.
* Collaborate with various departments to ensure guest satisfaction and address any issues promptly.
* Develop and maintain positive relationships with guests to encourage return visits and glowing reviews.
* Keep accurate records of guest interactions and preferences.
* Provide language assistance and translation services as required.
Requirements
* Open to female candidates only.
* Proficiency in both English and Mauritian languages (spoken and written).
* Prior experience in a guest relations or customer service role preferably within the hospitality sector.
* Exceptional interpersonal and communication skills.
* Strong problemsolving abilities and attention to detail.
* Ability to work under pressure and manage multiple tasks simultaneously.
* Skills in computer applications.
Benefits
* A competitive monthly salary of 3000 AED 250 AED Language Allowance 400 AED Service Charge (After probation period)
* Work Visa provision.
* Complimentary flight ticket.
* Comprehensive insurance coverage.
* Duty meals provided.
* Regular working hours (89 hours) with one day off per week.
* Shared staff accommodation
* A fulfilling 2year employment contract offering a pathway for personal and professional growth amidst the enchanting backdrop of Dubai.
* Open to female candidates only. * Proficiency in both English and Mauritian languages (spoken and written). * Prior experience in a guest relations or customer service role, preferably within the hospitality sector. * Exceptional interpersonal and communication skills. * Strong problem-solving abilities and attention to detail. * Ability to work under pressure and manage multiple tasks simultaneously. * Skills in computer applications.
Employment Type
Full Time
Key Skills
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