Group Program Manager

What you’ll do:

• Manage, mentor, and progress their team, overseeing their work and performance.
• Constantly and consistently identify, implement, and socialize the most effective processes, tools, and systems to keep the department current with project management processes.
• Collaborate with department heads and leadership to create achievable and measurable project plans that include regular status reporting and RAID documentation.
• Oversee execution, workflow, and resourcing of projects.
• Lead and develop comprehensive resource models and risk mitigation plans in collaboration with discipline leads.
• Identify and pursue opportunities to foster cross-training to help build a strong foundation for the team.
• Serve as a program delivery lead for high visibility projects.
• Develop project plans and assumptions for new business pursuits!
• Collaborate on SOW creation (timeline, resource model & assumptions)
• Manage program revenue and accountability for actualization of sold revenue.
• Make program level decisions based on margin and revenue data.
• Project, present and commit program revenue to leadership
• Display confidence when leading a conversation with a willingness to have and share a point of view even if it's an unpopular opinion.
• Actively contribute to the development of the company's culture and standards of quality

What will be expected of your team:

• Provide agile project management oversight for multiple projects. Activities include:
• Coaching and mentoring teams to follow Agile best practices.
• Facilitating scrum ceremonies
• Preparing capacity and velocity metrics for teams ahead of sprint planning

• Administrating task board management

• Define project objectives, scope, estimate, timeline, and level of effort.
• Forecast and communicate resourcing needs prior to project start and throughout project life cycle.
• Actively monitor the projects critical path milestones to ensure timely delivery of project objectives.
• Develop project strategies and plans, and identify the methods and tools required for the project.
• Monitor budget against plan and work with client and project team to resolve overages and underages in a timely manner. Coordinate and collaborate with cross-functional teams who will provide technical solutions and to resolve problems.
• Manage scope creep by coordinating and responding to new requests for changes from original specifications.
• Ensure quality through planning, execution, quality assurance, and quality control techniques.
• Identify, analyze, and mitigate risks to maximize the results and minimize the consequences.
• Facilitate issue management with the client and project teams and collaborate on response and resolution plans.
• Work closely with the end users, business analysts, technologists, and other stakeholders to understand and prioritize business goals and information needs.
• Provide solutions, leadership, and motivation to project team members.
• Provide transparent internal and external communications through status reporting.

Who you are:

• You get it done. Grit is your middle name. You are organized, have excellent time management skills, and have spidey sense for issues before they arise.
• You are a natural leader. You are self-motivated with a high degree of initiative and follow-through. Mentoring others is something you do out of habit.
• You are eager to succeed and understand that putting in the work is the way to get where you want to be.
• You are an outstanding communicator. You can convey information to all key stakeholders in both written and verbal formats. Preparing and delivering presentations is second nature.
• You are comfortable in ambiguity and always drive to finding solutions to provide clarity.
• Excellent problem-solving and decision-making skills, and ability to maintain a balanced and positive attitude in stressful situations.

What you bring:

• A minimum of 5+ years agency/consultancy experience..6+ years preferred.
• 8-10 years of experience working on enterprise level projects.
• 5 years running cross functional programs.
• A minimum of 10+ years client-facing digital project management experience, using agile methodologies.
• Possess an in depth understanding of project management, workflow, infrastructure, project life cycles and management methodologies and styles.
• Ability to see the big picture while also focusing on the details.
• Experience with Jira/Confluence
• Experience coaching and mentoring scrum teams and scrum masters.
• Bachelor’s degree preferred