Front Office Manager

Qualifications

Your experience and skills include:

• Excellent written and verbal communication, interpersonal and leadership skills
• Degree or Diploma in Hospitality Management is an asset
• Minimum of 1 year previous proven supervisory experience
• Advance level of Opera PMS is an asset
• Strong guest service orientation and training skills background required
• Experience with a Hotel loyalty program an asset
• Computer proficiency in a Windows environment (Word, Excel, PowerPoint)
• Good interpersonal skills with ability to communicate with all levels of employees
• Highly organized, results-oriented with the ability to be flexible and work well under pressure
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Good presentation and influencing skills
• Multicultural awareness and able to work with people from diverse cultures
• Flexible and able to embrace and respond to change effectively
• Ability to work independently and has good initiative under dynamic environment.