FRONT DESK AGENT
Posted on :
23-10-2022
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Jobs by Experience
2 - 0 years
Monthly Salary
KWD 1 - 100
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
23-10-2022
Job Description
Req ID : 1642294
- - Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems.
- - Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests.
- - Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure.
- - Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries.
- - Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels.
- - Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed.
- - Demonstrate a complete understanding of the hotel's policies, procedures and service standards and have full knowledge of the hotel facilities and happenings.
- - Accurately administer Front Office cashiering standards and comply with all laid down systems, policies and procedures.
- - Maintain the privacy of all guests by ensuring that no details of the guests are disclosed.
Employment Type
Full Time
Company Industry
Department / Functional Area
Chefs / F&B / Housekeeping / Front Desk
Key Skills
Report This Job
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
