Financial Business Partner

Operational Excellence related:

• Coordinates and consolidates the annual forecast exercise of the directorate. This includes dispatching of departmental forecasts to line managers, advising/discussing with them planned increases/deletions and all forms of department activities and initiatives.
• Reviews annual forecasts and budgets. Follows up the implementation of these plans in an optimal manner ensuring that department costs are budgeted for appropriately.
• Ensure budget and costs are appropriately updated in the system.
• Coordinate with internal and external stakeholders and respond to all queries relating to budget and actual costs.
• Assist with preparation of risk assessments.
• Support the department with any analytical review and financial implication assessment that may arise from time to time based on the department need.
• Overview processes within the department, identify and propose for improvement to achieve effectiveness and efficiency in operation.

Performance Driven Organization related:

• Acquire the required skills and knowledge through appropriate training programs.

In addition to the above, the incumbent shall also perform all other duties assigned by line manager.

Technical:

• Complaints Management
• Customer Analytics
• Quality and customer satisfaction management

. Qualifications & Experience:

.

Minimum of Bachelor’s Degree in Business Administration or equivalent.

Preferred Experience:

• Minimum of 6 years in relevant areas.