EVENT SALES MANAGER

• Assisting the team with any support that they require.

• Maintaining positive guest and colleague interactions with good working relationships.

• Ensuring all employees maintain an updated awareness of Hotel product knowledge, current promotion, policy changes and appropriate internal communication.

• Maximizing the effectiveness of Sales Coordinators & Executives by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring.

• Handling guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management.

Minimum 2 years work experience as Event Sales Executive.

Good problem solving, administrative and interpersonal skills are a must.