Enterprise Solution Architect

• Apply Design Thinking approach to conduct early customer conversation, co-creation/ideation workshops and user reviews
• Align Requirements with customer Digital transformation vision and guidelines
• Identify gaps and align with customer team on adoption strategy based on the requirement priorities
• Drive the technical solution design and lead bids/design submissions, presentations and PoC
• Convert requirements into valid Actionable Use cases with clear definitions of value addition to different stake holders
• Establish High level system requirements to enable identified Use cases and Experiences
• Establish System level interface/integration requirements for information exchange
• Establish User interface platforms to deliver the Experiences and content for Users
• Submit and present the above findings to customer for approvals as part of project delivery process
• Managed and continued identification of existing solutions partner ecosystem and alternate partners
• To work with Services consultants and Designers to establish customers requirements
• Detailed review of all available and relevant documents and identifications of risks and opportunities
• Collaborate with internal teams and stakeholders to improve operational processes & experience through partnerships with stakeholders
• Sharing feedback from clients and partners, offering insights and contribute to delivering best-in-class service & customer satisfaction
• Any extensions or interface requirements from MEP/ELV system need to be Coordinated closely with the relevant action owners during the Design Stage
• Collaborate and coordinate with HQ on portfolio releases, contents and training/learning
• Collaborate with digital partners on digital products roadmap
  

Qualifications:

• Bachelor’s degree, ideally in a relevant subject such as Computer Science, Computer
• Engineering and relevant Technology degrees
• Professional certifications in solution architecture and delivery - ITIL, Togaf, eTOM, etc.
• Professional certifications in AWS and/or Azure Certified Solution Architect