Engineering Manager
Posted on :
23-01-2024
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Req ID : 2246949
Trilogic are excited and pleased to work with an IT Managed Service Provider which are looking for an experienced 2nd Line Support Technician, working for their client based in Cambridgeshire.
As a Dedicated 2nd line Support Technician, you ll be the central point of contact for all IT-related incidents and service requests. You ll be working one on of our dedicated customer sites, and will be responsible for logging incidents, service requests and resolving support requests ensuring that service levels and targets are achieved as well as meeting customer satisfaction and continuous service delivery demands.
Requirements
- Provide 1st and 2nd line support on Microsoft 365, office applications, internal software
- Performing device builds and facilitating desk moves
- Well organised & able to work in a fast-paced environment
- Excellent communication skills at all levels
- Knowledge of Microsoft 365 and Office apps
- Working knowledge of IT Infrastructure service and user administration activities (new joiners, folder management, password resets etc.)
Benefits
- up to 35,000 Salary per Annum
- Competitive Salary dependent on experience working Monday Friday
- 20 days annual leave plus 10 personal days and an extra half day off on your birthday.
- Enhanced Workplace Pension
Provide 1st and 2nd line support on Microsoft 365, office applications, internal software Performing device builds and facilitating desk moves Well organised & able to work in a fast-paced environment Excellent communication skills at all levels Knowledge of Microsoft 365 and Office apps Working knowledge of IT Infrastructure service and user administration activities (new joiners, folder management, password resets etc.)
Employment Type
Full Time
Department / Functional Area
Key Skills
Report This Job
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
