Driver LightHeavy

Key Areas of Responsibilities

• Keeps accurate records of deliveries and customer authorization and ensure all documentation is submitted to management on time.
• Loading Transporting and delivering items to clients or business in a safe timely manner
• Assisting with loading and unloading items from vehicles.
• Reviewing orders before and after delivery to ensure that orders are complete the charges are correct the customer is satisfied.
• Providing excellent customer service answering questions and handling complaints from clients.
• May have to lift heavy products.
• Drives safely and follow all laws and rules of driving to maintain a safe and healthy work environment.
• Keeps company vehicle clean and ensure it is wellmaintained has fuel oil and is ready to drive.
• Communicates with customers by phone to update them of time of deliveries if there have been issues or changes to their estimated time of arrival.
• Maintains communication with management to be informed of any change of delivery route or schedule.
• Insure all delivery equipment is available before leaving the designated location.

A. KEY INT PERFORMANCE INDICATOR

• NPS
• In Home Damage
• Delivery Damage
• Traffic Violation
• Delivery on time