Data Center Operator

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To monitor, maintain, analyze and troubleshoot data center equipment and software in support of data center operations in a 24x7 shift, based on a roster system (this includes working on public holidays).

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Support production operations environment including multiple servers and storage, networking, batch processing, backup and related activities.

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Report on status of all events as per the escalation procedures.

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To deliver Technical Operations S.L.A to the business users.

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To provide L1 support to users on business applications and infrastructure.

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Interacting with users and support groups to resolve problems, formulate plans and schedules.

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Manage system environment, power, safety and security systems in the Data Center.

::About You:

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A degree or diploma in Computer Science or related discipline.

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At least 2 to 3 years’ experience in a large Data Centre Operations.

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Knowledge of SAP Basis, Unix, DB2, TSRM, ITIL, System Hardware, Operating Systems, System Administration, Monitoring System performance.

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Knowledge of backup utilities & DR concepts.

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Data Centre certifications highly desirable.

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Highly Motivated & Process driven with an eye for detail.

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Good communication in English & interpersonal skills.

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Knowledge of UPS, Fire Protection and Security Systems present in Data Centres.

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Willing to work in 24/7 shift pattern.