Customer Success Man....
Customer Success Manager - RELX
Posted on :
18-04-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Req ID : 2731622
Do you enjoy having a consultative approach toward sales
Do you enjoy collaborating with teams to deliver on common goals
About our Team
LexisNexis Legal & Professional which serves customers in more than 150 countries with 11300 employees worldwide is part of RELX a global provider of informationbased analytics and decision tools for professional and business customers.
About the Role
About the Role
As Customer Success Manager you will engage and manage active users in MENA accounts spanning law firms inhouse clientele. You will be assessing the needs of the customer and developing customer specific business plans. You will promote the tailored advantages of our services for each customers needs providing excellent service and growing accounts.
Responsibilities
- Advocating for law school and firm customers to increase active users
- Strategically expanding business opportunities through effective upselling and crossselling initiatives.
- Developing strategic account plans recognizing sales opportunities targeting specific sales activities and analyzing competitor threats
- Delivering specialized customer presentations that communicate our value proposition and competitor differentiation to create new active users
- Conducting compelling research analysis of findings and sharing information with product segment and marketing
- Executing marketing strategies aimed at positioning LexisNexis as an expert source meeting the needs of law firms
Requirements
- Have the ability to travel locally to clients
- Be able to work on your own and manage a territory
- Be able to work as part of a team accomplishing mutual team goals
- Demonstrate outstanding networking capabilities and exhibit a professional demeanor business maturity and technical knowledge
- Demonstrate experience developing account plans and coordinating key stakeholders and resources to positively impact clients
- Have excellent verbal and written communication skills
- Demonstrate deep product content or practice area knowledge to acts as a resource for sales and marketing
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives shared parental leave study assistance and sabbaticals we will help you meet your immediate responsibilities and your longterm goals.
- Working flexible hours flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Enhanced family support and Shared Parental Leave
Competitive pension contributions
Optional Private Medical and Dental Insurance
Enhanced family support and Shared Parental Leave
Competitive pension contributions
Optional Private Medical and Dental Insurance
About the Business
LexisNexis Legal & Professional provides legal regulatory and business information and analytics that help customers increase their productivity improve decisionmaking achieve better outcomes and advance the rule of law around the world. As a digital pioneer the company was the first to bring legal and business information online with its Lexis and Nexis services.
LexisNexis a division of RELX Group is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race color creed religion sex national origin citizenship status disability status protected veteran status age marital status sexual orientation gender identity genetic information or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment please let us know by completing our Applicant Request Support Form:
confidential
or please contact. Please read our
Candidate Privacy Policy
. More jobs on
Employment Type
Full Time
Report This Job
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
