Customer Service Executive
Posted on :
22-01-2024
Employer Active
30 Vacancies
The job posting is outdated and position may be filled
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Job Description
Req ID : 2467825
Manage large amounts of incoming visitors to store.
Generate sales leads.
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid and complete information.
Meet personal/customer service team sales targets.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents.
Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers.
Employment Type
Contract
Department / Functional Area
Key Skills
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