Customer Operations Officer
Posted on :
11-04-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2402951
- Responsible for all Pre-season and in seasonal order process of all sports brands
- Manage assigned customer accounts
- Generate Season Orders Pro Forma and order details
- Order allocation/ de allocation for revisions and store split update based on customer or business demand
- Create booking orders and replenishment orders
- Track GRN/Bin/Inbound Stocks
- Send for order for packing based on payment confirmation, PO etc.
- Generate replenishment orders in system based on customer selection and prepare availability summary for order confirmation
- Manage PTL orders
- Generate available Pro Forma Invoice for payment and confirmation for packing
- Generate ASN details (Invoice, packing list, Implementation)
- Register for Country of origin in Chamber of commerce web site
- Provide details to Finance for LC documentation
- Collect Airway bill (AWB) and notify shipment dispatch
- Generate stock reports and assortments for replenishment orders
- Generate working sheet for discount approvals, return order collection
- Prepare and provide necessary details and advise for export shipment documentation based on customer shipping terms
- Generate and present regular reports on sales performance (availability, under packing, ready to go, released, sales tracking)
- Collaborate with other departments, such as Sales, Supply Chain, Finance, Shipping and Logistics to ensure alignment with overall business goals
- Other customer operation tasks associated
Employment Type
Full Time
Department / Functional Area
Key Skills
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