Customer Care Representative
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Job Description
• Communicate all personnel, operational, and product issues to the appropriate Contact Center supervisor or manager.
• Process all customer requests accurately and efficiently.
• Focus on meeting the customer’s expectations by utilizing all resolution options, as outlined in the company customer service standards.
• Model and reinforce company customer service standards.
• Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and the company to both internal and external customers in all forms of communication.
Employment Type
Full Time
