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You will be updated with latest job alerts via emailResponsibilities:
• Issuing of statements to clients using established guidelines, deadlines, procedures, and process-driven
• Liaison with customers for any challenges in repayment and agree on payment plans with customers and ensure that they are adhered
• Ensure all allotted accounts are reconciled and disputes are identified and followed up, if not resolved within 45 -60 days from the invoice date, then they must be listed and escalated to the credit manager
• Resolution of queries to facilitate payments from customers
• Priorities and managing a challenging workload whilst maintaining a high level of customer service and satisfaction
Full Time