Cost Engineer

Duties:

Responsible for the entire operation of his/her assigned cashier-section.

Directly works and establishes good rapport & pleasant engagements thereby contributing to bringing a much higher customer satisfaction experience for (paying) shoppers.

The incumbent is directly responsible for proper receiving and managing of cash-sales payments.

He/she individually contributes to meet set short term objectives.

Assists customers waiting for check-out in a store.

Scan & punch-in all items at the cash register

Collect payments and provide cash-change as is needed.

Responsible for counting contents of cash register drawer at the end of each shift ensuring correct cash/bank slips sales count.

She/ He must ensure that checks, credit card slips, voucher etc. are properly accounted & organized.

Must give each customer receipt detailing each transaction.

Escalate unresolved issues with customers to direct supervisor

May bag, wrap items or perform other duties as needed.

Maintain clean and orderly check out areas.

May be asked to help merchandiser/stocker in re-stocking the shelves - as is needed.

Process merchandise returns and exchange.

Cashiers may be asked to retrieve shopping carts from store aisles.

Answers customers queries related to services performed and/or products purchased.

Must deal with all customers with tactfully and politely.

Must greet all entering or leaving customers.

Maintain a neat and friendly appearance, keep all areas secure and clean

Handle/manage Customer Service issues.

Demonstrate excellent communication skills to interact effectively with customers.

Skills / Requirements:

At least a High school graduate with 1 year related experience or higher (college-level desired).

Have an effective communication and customer service skills.

Must be able to work on shift-hour schedule.

Demonstrates ability to quickly and accurately process transactions using cash-register, calculator, and optical scanners.

Excellent interpersonal skills, ethical conduct and confidence-level required

Can work on fast-paced environment and dependable.

Dedicated, thorough, honest, eye-for-detail, organized, numeric-skill a must.

Customer-client focused.