Contact Center Assoc....
Contact Center Associate - Work from home
Posted on :
17-02-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2540921
Responsibilities:
- Respond to customer inquiries and provide accurate information via phone, email, or chat
- Handle customer complaints and resolve issues promptly and professionally
- Provide product and service information, as well as assistance with placing orders or making reservations
- Maintain a high level of knowledge about company products, services, and policies
- Collaborate with other team members to ensure timely and satisfactory customer resolutions
- Escalate unresolved issues to the appropriate departments for further investigation
Employment Type
Full Time
Key Skills
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