Client Relations Officer - Renewals
Posted on :
24-02-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2557893
Responsibilities
• Develop and maintain strong relationships with existing clients to ensure high client retention rates.
• Serve as the primary point of contact for clients regarding contract renewals and negotiations.
• Collaborate with sales and account management teams to identify upsell and cross-sell opportunities with existing clients.
• Prepare and present renewal proposals to clients, addressing their specific needs and concerns.
• Monitor client satisfaction levels and address any issues or concerns raised during the renewal process.
• Work closely with internal stakeholders to ensure timely renewal of contracts and service agreements.
• Maintain accurate and up-to-date client records and contract information in the database.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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