Client Account Officer Customer Service Retentions - Native Arabic Speakers Only
Posted on :
26-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2661378
Key Areas of Responsibilities
Provide help and advice to customers about Kcal's products and services.
Communicate courteously with customers by telephone, email, letter, and face to face.
Investigate and solve customers' problems whilst working closely with the Team Leader.
Responsible to keep accurate records of discussions or correspondence with customers.
Learn about organization's products, promotions or services and keeps up to date with changes.
Responsible for collecting money paid by clients for meal plans and update the money collection schedule.
Coordinate with the Nutritionists for clients' appointments.
Ensure that all meal plans are created accurately whilst working closely with Nutrition Officers or the in-house Nutritionist.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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