Chief Operating Officer

Responsibilities:

• Working together with key participants to compile the budget.
• Spearheading strategies to steer the company’s future in a positive direction.
• Driving the company’s operating capabilities to surpass customer satisfaction and retention, and company goals.
• Controlling company costs, and introducing tactical initiatives to address theft and other losses.
• Monitoring invoices, money handling procedures, accounting, and bank processes.
• Preparing timely and accurate financial performance reports.
• Overseeing marketing initiatives and implementing better business practices.
• Delegating responsibilities to ensure staff members grow as capable participants.
• Employing various initiatives to coach employees to optimize their capabilities.
• Completing performance reviews in a prudent manner.
• Assessing and implementing improved processes and new technologies, and collaborating with management regarding the implementation of these improvements.