Captain Waiter
Posted on :
01-02-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2490761
- To ensure that the Outlet is managed efficiently according to the established concept statements.
- To ensure that all operating standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual.
- To assign responsibilities to subordinates and to check their performance periodically
- To be on the floor at all times.
- To assist in the operations during busy periods.
- To liaise with the Kitchen and Beverage department on daily operation and quality. To handle all guest complaints, requests and enquiries on food, beverage and service. To establish a rapport with guests maintaining good customer relationship. To ensure that the Outlet / Restaurant cashiering procedures are strictly adhered to. To assist in the revision and updating of the Outlet / Restaurant Departmental Operations Manual on an as needed basis. To assist in planning and organizing festive food promotions within the Outlet / Restaurant manager.
Employment Type
Full Time
Department / Functional Area
Chefs / F&B / Housekeeping / Front Desk
Key Skills
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