CALL CENTER AGENT
CALL CENTER AGENT
Posted on :
14-01-2024
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Jobs by Experience
3 - 4 years
Monthly Salary
KWD 123 - 123
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
14-01-2024
Job Description
Req ID : 803528
Engages in active listening with customers, responds efficiently and accurately to callers, explaining our services, confirming or clarifying information, diffusing angry clients and ensuring that clients feel supported and valued through engagement active listening.
Answers all incoming telephone calls and transfers calls to the concerned person as needed.
Checks the queue to monitor the calls on hold. Provides outstanding service to our customers by answering phone calls, replying to questions and queries, handling complaints, taking down messages, scheduling/confirming appointments.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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