Business Development Manager - confidential

Operational

• Organize daytoday operations of property management including maintenance security cleaning tenant management marketing leasing and customer service.
• Plan direct and control all units (shops offices and apartments) and resources to meet operating and financial targets client objectives and customer needs.
• Build relationships with potential new tenants.
• Maintain good relationship with all existing tenants and regularly host meetings with them.
• Monitor tenants trading performance and take required action to support tenants in increasing it.
• Anticipate tenants concerns related to the mall premises and facilities and provide them with solutions to mitigate them.
• Review the contracts for all shops located in complexes managed by the company.
• Follow up with work sites and marketing department for new projects.
• Oversee marketing promotions and loyalty programs and media in the properties to support tenants and ensure revenue from nontraditional sources.
• Coordinate the leasing effort with the Leasing Manager to establish the level of quality and appropriate tenant mix in the properties in line with business strategy and market demand.

Key Result Areas:

• High level of customer satisfaction
• Increase financial profits and achieve high level of customer satisfaction
• Realization of new business opportunities
• Beneficial relationships with tenants
• Increase tenants trading performance
• Avoid/mitigate tenant problems with property
• Beneficial agreements contracts etc. for the company
• Effective project completion
• Increase footfall and revenue from nontraditional sources
• Increase footfall and optimize tenant mix

Strategical

• Develop lead and implement the strategic vision and business plan for the property department.
• Research and evaluate different risk factors for property management operations and develop and implement risk management strategies.
• Proactively and effectively address the inherent challenges for the commercial property market and deliver change solutions.
• Understand the markets impactors and develop strategies for minimizing the impact of these.
• Identify new business opportunities and oversee their implementation.
• Become a market leader
• Accurate risk evaluation and avoid/mitigate those risks
• Effective management of Property department
• Optimal market strategy
• Successful new business opportunities and profitable implementation

Managerial

• Develop a capable team
• Maximize the potential of employees
• Provide leadership and direction for the immediate team
• Effective team management
• Create and inspire a proactive environment across all the Property Management
• Optimal work environment

Skills

Qualifications Skills & Competencies

Experience & Qualification

• Bachelors degree in Business Administration or similar
• Over 15 years experience in the similar field
• MS Office experience
• Excellent Arabic & English communication

Abilities & Skills:

• Very good communication presentation and negotiation skills
• Knowledge of GCC property market
• Commercial business acumen
• Strategical and analytical approach
• Very good relationship management

Competencies:

• Communication & influence
• Relationships & teamwork
• Deliver targets & results
• Problemsolving & decisionmaking