Barista

• Delivering service to our customers as per InterContinental standards as well as Pierre Gagnaire’s standards
• Taking guest orders and making menu recommendations as our go-to coffee expert
• Preparing and serving a wide variety of hot, cold, artisan and speciality beverages
• Assists to ensure trainings of beverage knowledge to entire team
• Provides customer service in accordance to standard operating procedures
• Keeping us well-supplied by ordering, receiving, and distributing essential stock
• Anticipates guests needs by following service behaviour
• Helping set exceptional cleanliness standards across all work areas and equipment
• Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
• Assists in the maintenance of service equipment
• Monitor standards of guest facilities and services
• Control stock and monitor security procedures
• Perform any reasonable tasks as instructed by Manager

What we need from you:

• Great communication skills
• Ability to work in a team and in different functions
• Knowledge on Latte Art
• Warm and inviting personality
• Ability to think calmly under pressure
• Willingness to learn open-mindedly
• Willingness to work with a flexible schedule and responds positively to changing requirements including the performance of any tasks requested of you
• Passion of food and curiosity
• Basic organisation skills in restaurant operation