Assistant Vice President

• Take overall responsibility for leading the Employee Benefits department, setting and achieving business targets, guiding the team, and ensuring procedural adherence.
• Ensure compliance with renewal procedures, timely submission of quotes, and employ negotiation strategies for high renewal retention.
• Respond promptly to new business inquiries, provide tailored quotations, and implement strategies for high conversion rates.
• Maintain excellent customer service for key accounts, ensuring maximum satisfaction.
• Respond to mails within stipulated time frames, settle reimbursement claims promptly, and arrange necessary coverage for endorsements.
• Develop strong relationships with insurers and existing clients through regular visits.
• Assist marketing staff in client meetings and help achieve target premiums.
• Identify opportunities for cross-selling and upselling, providing clients with proper advice.
• Ensure accuracy in policy document management and timely release.
• Ensure compliance with regulatory requirements.Support accounts team in premium collection.
• Maintain operational excellence in systems, efficiency, and professionalism.
  

Requirements

• Insurance qualifications such as FIII or ACII are mandatory.
• Minimum 8 years of experience in medical insurance.
• Strong technical knowledge in medical operations.
• Experience in team handling.
• Exceptional in multitasking, assertive communication, and strategic thinking.
• Strong time management skills with a proven ability to deliver tangible results.
• A track record of success in meeting renewal targets, establishing deep customer relationships, and leading a team to excellence.