Assistant Outlet Manager
Posted on :
01-02-2024
Employer Active
1 Vacancy
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Jobs by Experience
2 - 0 years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Nationality
Any Nationality
Gender
Male
Vacancy
1 Vacancy
Posted on :
01-02-2024
Job Description
Req ID : 2490583
- To support Outlet Manager in managing all the outlets efficiently according to the established concept statements.
- To ensure that all operating standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual.
- To assign responsibilities to subordinates and to check their performance periodically.
- To assist in controlling the requisitioning, storage and careful using of all operating equipment and supplies
- To participate in the formulation of the Annual Operating Budget in determining outlet projected revenues and expenses, operating equipment and FF&E requirements in line with the compilation of the Annual Business Plan.
- To ensure that the par stocks for all operating equipment and supplies are strictly adhered to and that the outlet is adequately equipped.
- To assist in conducting monthly inventory checks on all operating equipment and supplies.
- To carry out monthly, quarterly, bi‑yearly, yearly inventory of operating equipment.
- To establish a rapport with guests maintaining good customer relationship and assisting to update guest history files.
- To conduct daily pre‑shift briefings to ambassadors on preparation, service and product knowledge.
- To attend Daily Operating Meeting.
- To assist in planning and organizing festive food promotions within the outlet.
- To liaise with the Kitchen and Beverage department on daily operation and quality.
- To handle all guest complaints, requests and enquiries on food, beverage and service.
- To assist in the operations and be visible during peak times.
- To ensure that the outlet cashiering procedures are strictly adhered to.
- To assist in the revision and updating of the outlet Departmental Operations Manual on as needed basis.
- To assist in the formulation of the Annual Marketing Plan to establish a list of marketing activities in line with the compilation of the Annual Business Plan.
- To maintain the Daily Log Book.
- To assist in planning the outlet weekly roster and work schedules to ensure that the outlet is adequately manned to handle the level of business and submit a copy to the Human Recourses Department.
- To maintain the outlet bulletin board.
- To submit all guest/ambassador incident reports.
- To report "lost and found" items.
- To ensure that the outlet is kept clean and organized, both at the front and back area as well.
- To liaise and organize with Housekeeping and Stewarding Departments that the established cleaning schedules are strictly adhered to.
- To issue repair and maintenance work orders to ensure proper maintenance of the outlet.
- To supervise the ambassadors within the department, ensuring that the correct standards and methods of service are maintained as stated in the Hotel and Department Operations Manual.
- To maintain a high standard of personal appearance and hygiene at all times.
- To ensure that the Department's operational budget is strictly adhered to and that all costs are controlled and expenditure approved.
Employment Type
Full Time
Department / Functional Area
Key Skills
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