Assistant Manager eCommerce Operations
Posted on :
13-02-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2527115
Responsibilities:
Operations Management:
· Oversee daily e-commerce operations, ensuring smooth functioning of the middle mile (order processing, inventory management, etc.) and the last mile (fulfillment & dispatch).
· Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement solutions.
Vendor Management:
· Coordinate with the 3P team for proper execution of Ops planners, manpower deployment, fleet management, and dispatch actionable.
Customer Service:
· Lead the customer service team to ensure prompt and effective resolution of customer inquiries, complaints, and issues.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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