Assistant Manager - Business Process Improvement

• On-Going Businesses:
• Time-motion analysis.
• Identifying the gaps in the process by conducting ‘Process Adherence’ compliance.
• Communicate findings and reports to the concerned stake holders.
• Providing solutions to address the identified gaps and improve overall process efficiency and effectiveness
• Able to visualize and help the business in effective implementation of automation requirements within the scope of a process.
• Updating trackers/ master sheets to track the progress of a project.
• Developing, Implementing and Monitoring process KPI Reports.
• Responding to daily queries from the program teams.
• Process mapping (using MS Visio/ Lucid chart) and SOP documentation expertise required.
• New/ Upcoming Businesses:
• ‘Design, Implement and Manage’ new business/functions workflows using the DFSS approach.
• Ability to lead the new projects single handedly with 100% visibility to all key stakeholders at all times.
• Fit for an individual contributor role which will also involve guiding/ managing team on their respective projects.
  

Project timelines and delivery quality will be main KPI. Ability to work in a matrix management environment.

• Project Management skills – Lead the project End to End with complete ownership. Ensure all stakeholders are engaged throughout the project execution until final sign off.
  

Educational Qualification and Certificates:

Bachelor’s degree in engineering/ MBA from premium institutes preferred.

• Six Sigma Green/ black belt certified candidates preferred.
• Must have a working knowledge of TQM, KAIZEN, KANBAN, 5S Methodology, FMEA, CAPA, RCA and other quality tools.
  

Experience:

A minimum of 5 years of relevant experience in Business Process Improvement areas.

• Must have Business Process Re-engineering experience in Retail, Pharma and/ or FMCG sectors
• Prefer hands-on process optimization experience in relevant Business Units / functions
• Implementation of Automation / RPA techniques