Application Support Manager
Posted on :
25-02-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2290626
- Supporting the user community which also includes scheduled training on applications to the user community
- Responsible for configuring / customizing Maximo application as required
- Responsible for configuring Kronos application as per HR Policies
- Responsible for application testing and driving UAT sessions for Maximo and Kronos
- Reviews current status of system applications and prepares recommendations for systems improvements
- Performs system administration activities, which includes coordinating and managing the installation/patches, and configuration of Kronos devices, software and related application software upgrades
- To provide Application services in the form of: Assisting End user community at 1st level
- Ability to manipulate, extract and validate data to create all necessary reports as required. Utilizing of reporting tool: IBM-BIRT Designing & maintaining workflows in line with the delegation of authority
- Designing & maintaining Start Centers, KPI’s, Dash Boards and Work flows
- Managing user accounts related to Maximo Kronos application (and the associated security roles)
- Managing Web Sphere (for Maximo) and JBoss (for Kronos) Application Servers
- Ensuring that provided data is uploaded to the repository accurately
- Conducting day-to-day administration in Maximo and Kronos applications
- Participating and assisting requirements gathering related to Maximo and Kronos applications
- Supporting a variety of interfaces Maximo-Oracle, Maximo-MSAD, Maximo Integration Framework (MIF), Kronos-Oracle Troubleshoot and fix
- Responsible for escalation to the technical team for infrastructure or database support/issues
- Responsible for escalation to the application manager
Employment Type
Full Time
Department / Functional Area
Key Skills
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