Animator

Title: Quality Assurance Analyst/Tester

Location: Hartford, Connecticut

Duration: 12 months

Note: This is a Hybrid Position.

Job Description:

• Candidates must be willing to relocate to CT or must be from CT. Remote initially. Onsite work will be needed once the state moves to in person work schedule.
  
  
• We are looking for 8 testers to do automation and manual testing of large enterprise applications.
  

Skills:

• Excellent communication (written and verbal)
  
• Solid understanding of OOPS concepts
  
• Hands-on experience with API and Webservice Testing
  
• Good understanding of traceability Matrix, test strategy, test planning
  
• Good SF application testing experience and domain knowledge
  
• Recent experience with using automation tools like Selenium, TextNG or such
  
• Good understanding of Agile/Jira process
  
• Platforms include (Java, Mobile-PWA, SalesForce)
  

Sample Duties:

• Perform hands on testing
  
• Write detailed scenarios for releases including providing estimates for test planning
  
• Review technical and business documents to prepare test cases
  

About Us:

Tri-Force is one of the fastest growing companies in the Philadelphia region by receiving the award 5 times and 3 times (Ranked #) on In c. 5000 fastest growing companies in the USA.

Tri-Force Consulting Services, In c. is an established consulting services firm offering innovative solutions to Government and Commercial sectors. We specialize in building customized software applications solutions such as knowledge management systems, business intelligence, data analysis, database support and maintenance, data warehouse implementation and support, systems architecture and systems integration for our clients.

Our technical competencies are in Java,.NET, SharePoint, PHP, Business Intelligence (Cosign, Data Warehouse), mobile applications platforms (iPhone, iPad, Android, Blackberry), and various other technologies. We also specialize in providing resources to manage infrastructure projects. Tri-Force is one of the fastest growing companies in the Philadelphia region by receiving the award 5 times and 2 times on In c. 5000 fastest growing companies in the USA.

Title: Network Operations Center Engineer Location: Philadelphia PA. Client: City of Philadelphia Duration: 12 months Note: This is a Partially remote position. Position overview / Statement of Work This person will be responsible for training JR level technicians on NOC best practices and managing IT incidents and will play a crucial role in improving the overall IT Incident Management process/framework. Work activities: Evaluate the current state of OIT s ITCC processes Develop an action plan to address known process deficiencies Configure/design workflow templates to facilitate incident handling Monitor the incident queue to ensure tickets are being addressed Train technicians on processes and procedures Create communication and training plans to enable smooth implementation of new processes Skills/experience of the assigned staff: Required Strong facilitation, teamwork, influencing and interpersonal skills Excellent written and oral communications skills Ability to train users in the process and coach people in best practice Customer focused, passionate about the customer experience Familiarity with ITIL Incident Management IT Operations or Technical Support experience Highly Desired/Preferred IT Service Management experience Strong knowledge of ITIL processes, with experience working with Change Management, Incident Management and Problem Management Broad experience of IT infrastructure and applications Experience working with SysAid (ticketing system)