Account Manager - Qlub
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Salary Not Disclosed
1 Vacancy
Job Description
Qlub is a global fintech startup that is revolutionizing dinein payments within the F&B industry. We are growing exponentially in just 1.5 years we have raised over $42 million and are present in the UAE and 5 other countries!
We are looking for motivated and exceptional talent to join the Qlub (UAE)!
Description / Key Responsibilities
- Managing a large portfolio of key strategic brands across the UAE endtoend ownership from preonboarding to onboarding to performance management
- Ideating and building key processes and mechanisms for revenue growth as well as client retention and sentiment.
- Working crossfunctionally across operations onboarding product support and other functions
- Managing stakeholders from senior management (e.g. Brand Directors) to onground staff (e.g. Restaurant Operations Managers)
- Reporting and generating insights for both internal and external stakeholders
- Collaborating with crossfunctional teams for seamless delivery
- Spending time on the ground (around 2040%) to support onboarding trainings build relationships and deep dive on performance management
- Liaising with senior leadership and driving key priorities projects and strategic levers to enable business impact
Key Competencies / Requirements
Minimum 23 years of experience managing accounts- Direct account management growth management or project management experience strongly preferred
- F&B/hospitality industry experience preferred
- Bachelors degree
- Fluency in English is a must and Arabic would be an advantage
- Strong entrepreneurial spirit desire to build something big hustle to get things done and have a measurable impact for your efforts.
- Customer obsession alongside a resultsoriented mindset
- Ability to ideate and execute independently and pivot quickly when required
- Structured problemsolving and communication skills
Employment Type
Full Time
