Workshop Planner

We are looking for a Workshop Planner to join our Toyota team in Fujairah. As a Workshop Planner, you will allocate the technical jobs to the technicians ensuring alignment of job requirement to technical skillset in order to optimize the workshop’s utilisation. You will be the main link between the frontline and the workshop and supports timely performance of assigned technical jobs to ensure timely vehicle delivery to the customer.

What You Will Do

• Allocate the Job to technicians based on correct category required to perform the job.
• Monitor technician planning board and Job Progress Control Board as per monthly roster and escalate any concerns to the workshop manager
• Ensure accurate/ fair distribution of jobs technicians’ utilisation and efficiency targets are achieved.
• Ensure Fix It Right (FIR) Process is being followed to achieve FIR target.
• Ensure jobs allocated are closed as per the schedule
• Ensure no deviation on time clocking process, escalate as required
• Ensure vehicle on time delivery by providing the vehicle progress update to Service Advisor
  

Required Skills To Be Successful

• Experience in allocating the job to technicians based on correct category required to perform the job
• 2 to 3 years’ overall experience as a Workshop Controller OR Workshop Planner in the automobile dealership
• Has the ability to write technical reports’
• Strong communication skills