Install Technician, Infrastructure Delivery, AWS

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

AWS have an exciting ID Install Technician opportunity in Dubai. Are you a technical professional interested in joining an elite team and learning the skills necessary to build and scale one of the worlds largest information system infrastructures We are currently expanding our infrastructure team and are looking for a Network Technician.

You will be part of the Infrastructure Delivery (ID) team delivering AWS installation and deployments in AWS Cloud regions. You will become work closely with internal customers external vendors as well as coordinating regional resources to facilitate smooth project execution in association with Technical Program Managers.

AWS are committed to contributing towards the UAEs goal of employing 75000 Emiratis in the private sector and Ministerial Resolution No.279.


Key job responsibilities
- Deliver sustainable and repeatable solutions and processes with continuous improvement in mind.
- Work closely with our Capacity Engineering & Technical Program Manager teams to ensure fast smooth rollout of new designs and products.
- Installing configuring and supporting Data Center equipment including racks routers servers switches using provisioning portals.
- Lead network and committee projects & Collaborate with a variety of stake holders to remove project obstacles.
- Manage work and priorities through ticketing system and workflow.
- Installing and patching network cabling of various types and lengths while demonstrating a functional knowledge and disciplines for fiber optic and network cabling and labeling conforming to AWS standards.
- Handling heavy equipment (move and lift computer equipment up to 50lbs).
- Performing root cause analysis of equipment failures. Diagnosing hardware and network problems followed by physical basic replacement of damaged or faulty equipment and devices.

A day in the life
A day in the life of an ID Install Technician is exciting and varies from day to day with a range of responsibilities including patching fibre connections troubleshooting link issues using our internal applications with careful planning especially when spanning across separate data centers in different regions.

We also handle hardware installation in racks device configuration and upgrades as well as executing scripts. Collaboration with multiple teams is crucial whilst working on projects as we maintain regular progress updates. We have access to internal systems to keep data up-to-date and use internal resources to dive deep and to keep learning.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.


- Bachelors degree in Information Technology Computer Science or a related field
- Experience of working with computer networking and Linux operating systems
- Can lift and rack equipment up to 40 pounds
- Experience with computer hardware troubleshooting and repair

- Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Experience managing work and priorities through a ticketing system and experience with cabling infrastructure best practices and methodologies
- Experience working in a data center environment (racking and stacking gear cable management hot/cold aisle containment)
- UAE National with family book

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.