Senior Project Manager - Customer Care & Billing Merger & Upgrade
Job Summary
- Oversee the Customer Care & Billing (CC&B) Merger & Upgrade as a multi-phase program ensuring alignment with enterprise goals and timelines.
- Manage program execution with a focus on interdependencies across multiple projects and system reintegration while maintaining customer satisfaction.
- Ensure that acceptance criteria for the merger and upgrade are met.
- Track detailed execution plans from vendors and third parties and proactively remediate risks.
- Manage workstream PMs & Leads.
Experience Required:
- Strong knowledge of complex ecosystem integration projects and experience in CC&B upgrades is essential for this role.
- PMP Prince 2 Or Similar Project Management certifications.
Vertical:
Technology
Key Skills
About Company
Duncan & Ross Engineering Consulting offers integrated and customer oriented services in the different industries such as Aerospace, Automotive, Construction, Defence, Energy, Life Sciences, Telecom & Transport. We ensure the success of our customers through our long-standing experien ... View more