Sales Manager with Strong Technical AV Background
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Job Summary
Key Job Responsibilities
Revenue Generation
- Drive Results by soliciting and securing business through a proactive consultative sales approach utilising Encores sales process and methodology.
- Effectively prepare and present quotes and proposals in a timely manner to customers including those submitted through the website venue booking system or other sources as assigned.
- Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
- Attend site visits pre-conference planning meetings and appropriate venue meetings as necessary to support the customer event experience.
- Understand event cost structure and incorporates this into solution designs according to established profitability guidelines.
Relationship Management
- Deliver World-Class Service by cultivating and maintaining relationships with customers venue personnel and various Encore supporting functions and departments.
- Thoroughly research and understand customer history and previous experiences in order to create more personalised customer experiences.
- Value People by attending customer meetings understanding their goals and responding to their questions concerns and challenges.
- Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
- Actively refer and guide customers through the Encore network leveraging contacts to secure additional opportunities with existing customers.
Sales Accountability
- Maintain a healthy pipeline at all times that ensures achievement of established revenue targets.
- Ensure all known opportunities are in CRM and completely accurate and updated at all times.
- See the Big Picture by supporting the sales forecasting efforts at home location ensuring they are accurate and submitted timely.
- Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented.
- Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.
Disclaimer:
The duties and responsibilities described are not a comprehensive list and may change or additional tasks within scope of work may be assigned at any time with or without notice as necessitated by business demands.
Required Experience:
Manager
Key Skills
- E & I
- Low Voltage
- Customer Service
- Hospitality Experience
- Computer Networking
- Computer Skills
- Cabling
- Customer Support
- Schematics
- Human Resources
- Power Tools
- Troubleshooting
About Company
We are your global event production partner for event technology, production, exhibit and tradeshow services.
