Showroom Fleet & Driver Operations Manager
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Job Summary
We are looking for a Showroom Fleet & Driver Operations Manager to oversee our test drive program appointment scheduling and fleet logistics while managing a team of professional drivers. This is a hands-on role ensuring seamless showroom operations and delivering exceptional customer experiences through well-coordinated test drives and punctual service.
The ideal candidate is highly organized proactive and a natural leader who thrives in a fast-paced customer-focused environment. If youre passionate about automotive excellence logistics coordination and team leadershipread on.
Key Responsibilities
Core Functions
Manage the scheduling and execution of all test drive appointments and vehicle allocations.
Oversee the fleets operational condition ensuring regular maintenance and cleanliness standards.
Maintain updated records for vehicle usage servicing and driver shifts.
Handle customer-facing responsibilities during showroom visits and test drive sessions.
Team Management & Collaboration
Lead train and supervise a team of showroom drivers setting clear daily goals.
Coordinate with sales and customer service teams to streamline appointment handling.
Resolve operational issues promptly and ensure driver punctuality and professionalism.
Maintain a culture of accountability teamwork and high service standards.
Performance Reporting & Strategy
Track key metrics like test drive conversion rates and customer feedback.
Optimize driver schedules and fleet utilization for maximum efficiency.
Report fleet condition and operational challenges to management regularly.
Implement improvements in booking dispatch and vehicle readiness systems.
Requirements:
3 years experience in fleet coordination operations or showroom logistics.
Proven team leadership experience ideally within the automotive or service sector.
Strong organizational and time-management skills.
Familiarity with CRM tools or scheduling systems.
Valid UAE drivers license is a must.
Professional communication in English; Arabic is a plus.
Customer-focused mindset and ability to multitask under pressure.
Salary & Benefits:
Competitive Salary: 6000 AED
Includes:
Work Visa sponsorship
Medical insurance
30 days of paid annual leave
Company training and a supportive team environment
Work Arrangement:
Type: Full-time on-site position
Note: Remote or hybrid work is not available. Candidates must be based in or willing to relocate to the UAE.
Why Join Us
Join Alba Cars one of the UAEs most trusted pre-owned automotive showrooms known for excellence and customer-first service.
Take charge of a critical operational role that directly impacts test drive experience and showroom efficiency.
Lead a dedicated in-house team within a fast-paced high-volume dealership environment.
Grow your career in a stable structured company that values initiative discipline and internal progression.
Organized and efficient Step into a role where your structure powers our success. Apply now!
Key Skills
- AS400
- Transportation Management Systems
- Microsoft Outlook
- Vehicle Maintenance
- Dispatching
- Maintenance Management
- OSHA
- Maintenance
- Fleet Management
- Operating Systems
- Leadership Experience
- Logistics
About Company
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