Private Client Manager
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Job Summary
Main responsibilities and tasks
Client Relationship Management
- Identify recruit and manage relationships with HNWI (high-net-worth individuals) / VIC (very important clients) collectors for PRME Prestige program Le Cercle.
- Act as primary point of contact & personal advisor: addressing inquiries providing product information product recommendations & tailored experiences.
- Build manage & expand the private client Le Cercle network & database; supporting customer analysis & the development of tailored plans and programs.
Drive Sales of Prestige & Luxury Portfolio.
- Sell rare unique & collectable limited edition prestige spirits and champagnes from the Pernod Ricard Le Cercle portfolio.
- Guide private clients on building or refining their collections; guide them through special releases & bespoke allocations.
- Identify and pursue new business opportunities within the private client sector to further enhance the business performance of Le Cercle in the UAE.
Event Planning and Execution
- Develop strong partnerships with external stakeholders to support the acquisition reward & retention of private client customers.
- In collaboration with marketing teams design and execute exclusive events for private clients creating memorable and engaging experiences that reflect our brand values.
Brand Advocacy
- Serve as a brand ambassador for Pernod-Ricard articulating our story and values to private clients with authenticity and confidence.
- Promote our diverse portfolio of brands ensuring clients are informed and engaged with our offerings.
- Foster a sense of community among private clients connecting them with our brand and each other.
Market Insights and Reporting
- Collect and analyze market data to identify trends and opportunities within the private client segment.
- Provide regular reports and insights to management helping shape strategic decisions and initiatives.
- Stay grounded in the real ensuring our approach aligns with community values and sustainability.
Education: Bachelors degree in Business Marketing or a related field is preferred.
Experience: Minimum of 5 years of experience in client management sales or a related field preferably within the luxury or hospitality sectors.
Capabilities:
- Exceptional interpersonal and communication skills
- Strong organizational and project management abilities
- Adept at problem-solving and innovation
- Passionate about building relationships and delivering exceptional service
- Able to work collaboratively in a diverse and dynamic environment
Job Posting End Date:
Target Hire Date:
Target End Date:
Required Experience:
Manager
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
Un leader mondial des vins et spiritueux employant 18 500 personnes dans le monde, nous sommes des créateurs de convivialité respectueux et…
