Cluster Marcom Manager
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Job Summary
The Cluster Marketing & Communications Manager supports the Cluster Director of Marketing & Communications in developing executing and optimizing marketing PR and digital strategies for both NH Collection Dubai The Palm and Dukes The Palm. The role focuses on strengthening brand visibility driving commercial performance and ensuring consistent brand positioning across all communication channels.
Support in planning and executing marketing campaigns (brand rooms F&B and festive) in line with the annual marketing calendar and cluster business objectives.
Coordinate creative production (photoshoots videos collaterals digital assets) and liaise with agencies and vendors.
Ensure brand compliance with Minor Hotels and NH Collection / Dukes The Palm guidelines.
Track campaign performance and report on key KPIs (ROI CTR reach engagement etc.).
Manage social-media calendars content creation posting schedules and community engagement across both properties.
Work closely with the revenue and e-commerce teams to maximize direct website traffic and bookings.
Coordinate influencer collaborations and digital activations that support property visibility.
Draft and distribute press releases liaise with local and international media and coordinate property features and interviews.
Support in award submissions brand partnerships and key media events.
Manage photo and video archives for PR and brand use.
Oversee in-house communications signage and marketing materials for all outlets and departments.
Support operational teams (Rooms F&B Spa) with tactical campaigns and guest-facing communication materials.
Maintain campaign trackers budget follow-ups and monthly marketing reports.
Support the Cluster Director in preparing presentations dashboards and performance reviews.
Qualifications :
Minimum 35 years of experience in hospitality marketing or communications ideally within a cluster or multi-property environment.
Strong knowledge of social media PR digital marketing and content creation.
Creative detail-oriented and able to manage multiple projects under tight deadlines.
Excellent communication and writing skills in English; Arabic or other languages are a plus.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
About Company
In the sustainable food sector, we work with large food companies, providing them with professional consulting services to help them add sustainable food to their supply chains, thereby improving food safety and food quality, and improving animal welfare. Our partners include leading ... View more
