Work in partnership with GTB Product Owners Business Analysts and other Technology teams.
Domain knowledge of Channel Banking or similar banking platforms.
Should be able to understand Business requirements and translate them into vendor-specific documents.
Should be able to set up manage and validate builds from vendors.
Active engagement with the entire product organization with consideration to business drivers anticipate roadblocks encourage contributions from QA and quickly address concerns.
Perform deployments measure impacts gather issue information and coordinate with vendors on issue resolution.
Analyze system issues participate in Root Cause Analysis and contribute to decision-making for issue prioritization.
Support SIT regressions performance tuning and integrations strategy scenarios and cases.
Perform impact assessments of change requests on implemented products and facilitate production deployments.
Support business and operations through various testing cycles and work as per defined SLA with vendors.
Manage and track OBDX system performance; participate technically and functionally in process optimization.
Ensure technology projects have approvals from ISG technology architecture hardware sizing and meet all audit controls.
Coordinate product training for business and operations users.
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